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For trades businesses that can't always pick up

Missed calls shouldn't
mean lost jobs.

OnHand AI answers the calls you can't, asks the right questions for the job, and texts you the details, so you call back with everything you need, not fewer customers.

Request early access See it answer a call ↓
  • No credit card
  • Takes 20 seconds
  • We'll follow up personally
Missed call, answered by OnHand AI
My kitchen tap's been leaking under the sink for a few days.
Got it. In the meantime, pop a bucket under the leak. I'll get this booked in for you.
New lead, OnHand AI
J. Whitfield · Quote Request
Leaking kitchen tap, 123 Example Street
62–75% of callers who don't get through call a competitor instead
85% of callers who hit voicemail never call back
78% of customers buy from whoever actually answers first

Source: industry missed-call studies, US small-business data. Directionally the same problem everywhere.

How it works

1

You miss a call

No answer, busy, or declined: OnHand AI picks up right where your voicemail used to be, in seconds.

2

It asks the right questions

Configured by you, per job type: emergency, quote, follow-up, general enquiry. Each gets its own questions.

3

You get the details, instantly

A text lands with a summary and a link to the full transcript and recording, so you call back already briefed.

Watch it triage a real call

OnHand AI doesn't just take a message: it figures out what kind of job this is, asks only the questions that matter for that job, and sets expectations with the caller before it ever hangs up.

Animated product preview

Incoming call… Unknown Number
New lead · OnHand AI

Built for how you actually run your day

Set your questions once, list what you're happy to quote, and every call shows up ready to action.

Categories

+ Add category
Emergency 5 questions · next available: today
Is water actively running or spreading?
Any gas smell or electrical risk?
Has the water been shut off?
Property address / access?
Quote Request 4 questions · next available: Thu
Job Follow-up 3 questions · next available: today
General Enquiry Open capture · next available: Thu

Catalog Items

+ Add item
Tap replacement from £85 Quotable
Boiler service from £110 Quotable
Full bathroom refit N/A Site visit only

Leads

Export
Quote J. Whitfield 2 min ago New
Emergency S. Patel 41 min ago Contacted
Follow-up R. Osei Yesterday Contacted
J. Whitfield ▶ Play recording

Category: Quote Request

Kitchen tap: dripping steadily under the sink, worsening over a few days.

Address: 123 Example Street, mornings preferred.

Promised: callback within 1 hour, visit within 2 business days.

Mark as contacted

Simple pricing that scales with your call volume

Every plan includes unlimited categories, questions, and admin users. You only pay for the calls OnHand AI actually answers.

Starter

For solo tradespeople

£39/month

40 calls included

  • Missed-call AI answering
  • Category-based question sets
  • SMS lead notifications
  • £1.00 per call after that
Request early access
Most popular

Growth

For busy single operators

£89/month

120 calls included

  • Everything in Starter
  • Per-category availability
  • Catalog item quoting
  • £1.00 per call after that
Request early access

Multi-tech

For small teams

£169/month

300 calls included

  • Everything in Growth
  • Priority support
  • £1.25 per call after that
Request early access

Extra calls beyond your plan are billed per call, not cut off. No setup fees, cancel anytime.

Want this for your business?

We're testing this with a small group before wider launch. Tell us about your business and we'll be in touch.